Rowberry Morris - electrical emergency repairs

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Published: 1 Mar 2018

‘’I want to thank you for the excellent service provided by Daton.

We recently had an electrical problem at our offices. The effect was that the power to our reception area was cut off. The problem occurred after 5:00pm. Notwithstanding this, Daton sent out an engineer bright and early the very next morning and the problem was rectified quickly and efficiently.

I cannot recommend your services enough.

Yours sincerely,

Liam Connolly

Rowberry Morris Solicitors’’

 

About Our customer – Rowberry Morris

We have been working for Rowberry Morris Solicitors for some time now, being there go to electricians when something goes wrong. Rowberry morris are local solicitors and like any business, they rely on computers and other electrical equipment in there day to day tasks. So when the power goes…. You’re in trouble. Luckily It was at the end of the day and we could get someone over first thing.

Our Work with Rowberry Morris

Our client lost power to their reception area late one afternoon. We got an engineer out first thing the next day before 9 am to diagnose the problem. Within an hour the cause had been located and rectified and power restored for the customer so they could get on with their working day.

Challenges

When someone loses power to a room, or to the whole property there are often many possible causes for this. Sometimes fault finding can take some time before you find the cause of the issue, other times it can be the first thing you look at. Luckily we have experienced engineers that are geared up to do extensive fault finding on faults like this. Our team is committed to getting your power back up and running as quickly as possible (especially for business customers) because we know how much this effects your business and delays your whole day.

How we helped

Our engineer arrived before the customer’s opening time to do his best to resolve the issue before they had to open in the morning. Our certified electrician found the fault quickly and resolved the issue with minimum disruption to the client. We had them back up and running by half 9 and ready to start their day.

Results 

  • We had our client back up and running by the time their first customer came in the morning.
  • Minimum down time for the electrical system meaning that work can continue as normal.
  • Hassle free booking, meaning a quick phone call and we have an engineer booked in for the earliest appointment possible/when is most convenient for the client.
  • Fully qualified engineers with years of experience means that we know what to look out for and most likely causes for particular faults or common problems.